» Update on Some Product Issues

I wanted to respond to some Rhodia fan comments/requests on two issues:  Rhodia dot spiral notebooks and the darker lines on Rhodia grids.

Rhodia Spiral Dot Pads

In 2012 we introduced spiral dot pads in the No. 13, No. 16 and No. 18 sizes, but discontinued importing the pads by spring.  The reason: we discovered the dots were larger than expected and the wrong color.  The large purple dots in the spiral pads were supposed to be small grey dots.  This was ultimately due to a human error in manufacturing.

Clairefontaine and Rhodia share paper (Clairefontaine paper) but have separate manufacturing facilities.  Spiral pads are usually produced at the Clairefontaine facility, since they have the expertise in this particular production process. For this batch production was done at the Rhodia facility, where they made a mistake and printed them in violet. They also used the wrong dye in printing the dot grid.

The mistake has been corrected, and when the stocks of purple dot spirals are gone we will resume importing them to the U.S.  There is no ETA yet, but I hope it is later this year.

Dark Violet Grid Lines

The violet ink is darker on Rhodia’s grids.  This has presented a practical and aesthetic problem to a number of Rhodia users.  We have been badgering Rhodia to see if this change is permanent, or, will Rhodia go back to the softer, faint-colored violet grids we printed in the past.

The answer from Rhodia’s product development, management and engineers: we heard you and we’re trying to get back to the old violet color.

Some background:  as per environmental policies, the ink used in Rhodia pads is 100% natural. In terms of the intensity of color, this means while the ink color is the same when printing, the “new ink” is not as sensitive to UV rays as the “old ink” was. The chemical additives in the old ink helped it to lighten within a short period of time.

The sources Rhodia uses for dyes are experimenting with different mixtures to try to reach as close as possible the standard violet they had until 2010. Since the beginning of 2011 the formula is slightly more blue because the company who made a base component of the violet closed.

In both intensity and hue, natural inks also tend to show more variation from one production to another. They are more sensitive to machine speed, direction of paper fibers and other variables. Each run of notepads requires its own fine tuning.

Restoring the notepads to faint violet grid is a company priority.  While I do not have an ETA on this change, when we last discussed the issue with our corporate parent a few weeks ago, they were confident a solution will be found soon.

Exaclair will continue to press on the importance and necessity of making the grid color change. We have conveyed your unhappiness and frustration to Rhodia. They heard you, and they are working on the problem.

Any news and updates will be posted on Rhodia Drive and Rhodia Drive Facebook.

Related Posts Plugin for WordPress, Blogger...
Posted on January 3rd, 2013 by Karen
Filed in: Editorial, The Inside Scoop
Tagged: ,,

Comments

Does anyone know where/how to purchase the “web pockets” advertised in the 2013 Rhodia catalogue? Not to be confused with the “web notebooks” by the way…

Oddly enough I purchased some of the darker grid pads but because I use them for charting knitting patterns I was actually very happy with them.They were perfect for this purpose. I do prefer to use the lighter grids when designing furiture and jotting down design ideas. Are the darker grid pads still available or have all of them been sent back as I would like to stock up on some if they will no longer be available.

Dana – could you please contact karen@exaclair.com with your comment/request?

I prefer the lighter dots too. Just wanted to say that the option of dot grids is really one of the things that make Rhodia products stand a part from others, and one of the main things that make me love Rhodia products.

Ah, so that explains it.

To be honest, while I prefer the smaller dots of my one dotPad (top staplebound with gray dots), I think I actually prefer the violet dots. It provides a nice “cheerful” contrast with the black ink. How about two versions of the dot pad from here on out, one with gray dots, another with the violet dots? ;-)

 

Leave a Comment

 

Subscribe to Rhodia Drive

Enter your email address:

  

Delivered by FeedBurner

Rhodia Drive on Facebook

Search Rhodia Drive

Find Rhodia to Buy

rhodiapads.com

Local retailers and full Rhodia product lines available in the US can be found at rhodiapads.com

Check out the Rhodia Journal Swap

Rhodia Journal Swap

Visit the Rhodia Journal Swap on Tumblr

In Your Bag

Will you show us yours? Send us a photo of Rhodia in your bag to: stephanie at rhodiadrive.com so I can add it to the page.  ... Read on »

Rhodia Customization Module

Visit our customization module at Exaclair.com

Grab Your Camera and Show us Where You Buy Your Rhodia!

Target? Dick Blick? Borders? Art Brown? We want you to show us where you buy your Rhodia... The next time you are out and about,  snap us a picture of where you buy your Rhodia products so we can assemble an online gallery of local retailers. To... Read on »

Favorite Pens

Will you show us yours? Send us a photo of your favorite pen: stephanie@rhodiadrive.com so I can add it to the page. ... Read on »

David Allen of GTD on Rhodia

David Allen is a productivity consultant who is best known as the creator of the time management method known as “Getting Things Done”. David comments on the Rhodia Meeting Book: “I love this Rhodia pad. First, the paper stands... Read on »

Chef Hosea Rosenberg on Rhodia

Season 5 (Bravo Network) Top Chef Hosea Rosenberg, originally from Taos, New Mexico, was always good at math. After graduating 3rd in his class at Taos High School, he moved to Boulder, CO to study at the University of Colorado. His dream... Read on »

Download the Life Noted App

Life Noted App

Visit the App Store on your iOS 7 device to download Life Noted

Would you like to be a guest blogger on Rhodia Drive?

If so, contact me via e-mail at stephanie at rhodiadrive dot com with your proposed subject matter. We are looking for posts ranging in length from 100-500 words. Photos to accompany the article are a welcome bonus. If you have been reading... Read on »

Journaling Blogs

Archives

Exaclair Themed Videos

Rhodia Anniversary Video

Rhodia Classic Pad Showcase

PanPastel and Rhodia

Rhodia Fashion Show

Tom Bihn loves Rhodia

Clairefontaine Basics - Life. Unplugged

InkNouveau.com Clairefontaine vs. Rhodia

Alberto Lung reviews the Rhodia Pencil

Testing a vintage Mabie Swan fountain pen with a lot of flex - on a Rhodia Pad

Click here to read the story behind this video.


About

Rhodia Drive is a blog about Rhodia notebooks and the people who use them. It’s a place where devotees of this “French orange notebook” contribute ideas, experiences and links on the latest tools, events and general notebook-related news.

Rhodia Drive attracts creative people passionate about their Rhodia. Designers and artists, writers and pen collectors, thinkers and free spirits—anyone who loves notebooks—come together on Rhodia Drive.